Privacy Policy

Your privacy is essential. We protect your personal data to ensure your safety and trust. Sensitive information about your mental health is handled with rigor, confidentiality, and in accordance with the law.

Collected Data
The data collected when scheduling the appointment are: full name, National Health Service (SNS) user number, tax identification number (NIF), e‑mail and phone number. During consultations, clinical and personal information will be requested and is duly protected by professional confidentiality.
Purpose and Legality of Data Processing
We collect and use personal data, including health information, to provide medical care, make diagnoses, treat patients, manage health services, and comply with legal obligations (for example, issuing invoices). This data may also be used occasionally for statistics, promotional activities, and digital communications (such as email or SMS).
Security Measures
The data are processed by Perfilpadrão LDA, the entity responsible for the telemedicine service "Consultório de Psiquiatria - Prof. Doutora Licínia Ganança." During appointment scheduling, patient contact, consultations, document issuance and billing, data circulate only through platforms chosen for these purposes and that are compatible with the General Data Protection Regulation (GDPR): iMED, Squarespace, Google Workstation, BUK and Paypay. The privacy policies of each platform are available on their respective websites.
Data Subject Rights
In accordance with the GDPR, you have the rights to: access, rectification, erasure, restriction of processing, data portability and objection. To exercise any of these rights regarding the data provided to the Psychiatric Practice — Prof. Dr. Licínia Ganança, contact us.
Changes to our Privacy Policy
We may change our privacy policy at any time to comply with the law and improve data protection. It is the users' responsibility to periodically check the latest version on our website to know how their data are collected, used, and protected.